The Ultimate Technology Team-up for Field Services

From secure access to critical data and legacy port compatibility, to the ability to withstand outdoor environments and maintain resilient connectivity, field service technicians need reliable, secure, and adaptable devices that go beyond the limitations of commercial laptops and software.

If you want the highest performance and strongest protection for your mobile workforce, then TOUGHBOOK + Absolute is the ultimate technology team-up for cyber resilient field devices.

TOUGHBOOK gives users the rugged reliability and ease of operation to work seamlessly in all conditions, with the protection and remote management of Absolute Security's self-healing applications and multi-layer security embedded in the firmware. Together, TOUGHBOOK + Absolute ensure secure and reliable connectivity to business-critical applications in the field, in all conditions.

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Explore the different use cases below.

worker using toughpad

Utilities infrastructure

Repairing and maintaining water, energy, wind power, and other essential utilities infrastructure can take field service engineers to remote and hazardous environments. But beyond the physical hazards typical of these locations, there are several data and security challenges to contend with for field service technicians visiting utilities sites.

TOUGHBOOK combines rugged durability with 5G connectivity to help utilities technicians keep working in all conditions, while glove-enabled touchscreens and detachable keyboards enable them to view, verify, and analyse data in the field. By pairing TOUGHBOOK with the remote asset management, reliable VPN access, and endpoint security of Absolute, technicians can boost productivity while ensuring that devices and the wider organisation remain protected.

Emerging Device Trends for Field Services

Explore the major environmental and technological challenges of field services and discover how the TOUGHBOOK + Absolute partnership can provide your technicians with the secure and connected devices to help them overcome them all.

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guide

TOUGHBOOK + Absolute // Secure + Connected

The combination of TOUGHBOOK devices and Absolute Security software addresses the physical and digital challenges of field
service by providing unmatched durability, cutting edge security features, and seamless remote management capabilities.

toughbook products

Absolute Secure Access

Enhance the connectivity and security of your Panasonic TOUGHBOOK devices with end-to-end encryption, optimised network performance, data protection, and device management.

Absolute Secure Endpoint

Ensure compliance and protect your critical data and devices with remote policy management and multi-layered security that provide comprehensive reporting and analytics and proactively mitigate risks.

Customer stories

Discover how TOUGHBOOK + Absolute are helping field services technicians and companies across Europe to enhance security, stay connected, and boost productivity.

installing a charge station

"For installing EV charging stations we count on our 40 technicians, who install charging stations every day, regardless of the weather. We chose TOUGHBOOK because the devices already proved their reliability and solidity within other Circet projects. When installing the charging stations it was very important to use Windows. But more importantly, the devices require different, specific ports to configure."

Circet Belguim

Karcher worker with toughbook

"It is also a very flexible device because there are many plug-in options… The individual diagnostic modules can be connected to one another. There are plenty of connectivity slots. The TOUGHBOOK is also very robust and is very reliable. When it gets dropped, it always still works. There are no problems operating the tablet - even when wearing thick gloves."

Kärcher, Europe

Karcher worker with toughbook

"We put Absolute Secure Access in the devices and it just worked. The user experience is massively enhanced. It's opened up a whole new world of connectivity for us… The diagnostic tools are particularly strong. It gives us a coverage map, by device, by 2G/3G/4G, and a view of connectivity across the whole area."

Yorkshire Water, UK

Talk to our Field Service Experts

Get in touch to talk to one of our consultants about how TOUGHBOOK + Absolute can become an integral part of your field services operations.